Privacy Policy
This Privacy Policy describes how Faraday Pro (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@faradaypro.com or by mail using the details provided below:
Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify.
- Personal Information collected: Version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and how you interact with the Site.
Order Information
- Purpose of collection: To provide products or services, process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for risk or fraud, and provide information or advertising relating to our products or services.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Shared with our processor Shopify.
- Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
Customer Support Information
- Purpose of collection: To provide customer support.
- Source of collection: Collected from you.
- Disclosure for a business purpose: Vendors used to provide customer support.
- Personal Information collected: [Insert any other information you collect: offline data, purchased marketing data/lists].
Minors The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store.
Behavioural Advertising As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
Using Personal Information We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful Basis Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases: [Include all that apply to your business].
Retention When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Automatic Decision-Making We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Selling Personal Information Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”). [Include details about categories of information sold, how to opt-out of sale, and other relevant information].
Your Rights If you are a resident of the EEA, you have the right to access, port, correct, update, or erase your Personal Information. [Include instructions for exercising these rights].
Cookies We use various cookies on our Site to optimize your browsing experience and provide our services.
Do Not Track We do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.
Changes We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Complaints If you have a complaint, please contact us. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.